Ombudsology Terms and Conditions

• Representation and Warranties Disclaimer. The information on Ombudsology.com is “as is” and makes no representations or warranties, express or implied, with respect to the content provided on this website or on any third-party website which may be accessed by a link from this Web site, including any representations or warranties as to accuracy, timeliness, or completeness. Ombudsology.com will not be liable for any losses, injuries, or damages from the display or use of this information.

• Omissions, Errors, or Mistakes Disclaimer. All information on this website is accurate and true to the best of Ombudsology.com’s knowledge, but that there may be omissions, errors or mistakes. Ombudsology.com is not liable for any damages due to any errors or omissions on the website, delay or denial of any products, failure of performance of any kind, interruption in the operation and your use of the website, website attacks including computer virus, hacking of information, and any other system failures or misuse of information or products.

• No Professional- Client Relationship. Your use of the content on this site or content from our email list is at your own risk. The use of this website does not create a professional-client relationship. 

• Ombudsology.com does not guarantee any results from using this content and is for educational purposes only. It is your responsibility to do your own research, consult, and obtain a professional for your medical, legal, financial, health or other help that you may need for your situation.

• Testimonials Disclaimer. In accordance with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:

Testimonials appearing on this website are received in various forms via a variety of submission methods. The testimonials, statements, and opinions presented on Ombudsology.com are applicable to the individuals who wrote it. Results vary and may not be representative of the experience of others. The testimonials are voluntarily provided and are not paid, nor were they provided with free products or services, or any benefits in exchange for their statements. 

The testimonials are representative of client experiences but the exact results will be unique and individual to each client.

The testimonials displayed are given verbatim except for grammatical or typing error corrections. Some testimonials may have been edited for clarity, or shortened in cases where the original testimonial included extraneous information that is of no relevance to the general public.

• Affiliates Disclosure. Some of the links on this website are “affiliate links.” That means if you click on a link and purchase the item, Ombudsology.com receives an affiliate commission. Please note,Ombudsology.com only recommends products or services that will add value to you. Ombudsology.com discloses this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising. If an affiliate link is listed,Ombudsology.com will disclose it to you at the bottom of each blog post, page, or email newsletter, if applicable.
  
  

Digital Terms of Use

LAST UPDATED: 12/14/2023

DIGITAL PRODUCT TERMS AND CONDITIONS

INTRODUCTION 

These terms and conditions for digital products (Terms) made available and sold by Ombudsology LLC (the “Company”) are entered into between you and the Company.

Additional Terms. These Terms are also subject to the Privacy Policy and Terms of Service.

Acceptance. By purchasing or downloading any digital products made available on or through our website, www.Ombudsology.com, including, but not limited to, Your Ombuddy ™ , courses, lead magnets, checklists, videos and ebooks (“Digital Products”), you agree to abide by these Terms and any amendments thereto. If there is any inconsistency between these Terms and any Website Terms, these Terms shall govern.

If you do not agree to or understand these Terms and/or the Website Terms, please do not purchase or download any Digital Products.

WARRANTIES & DISCLAIMERS

The Digital Products are made available to the general public for purchase or download “as is.” We do not warrant that the content and information is free of error, accurate, complete or up to date.

The information provided in the Digital Products is based on research, education, and professional experience by Ombudsology LLC and should not be construed as personalized advice or advice provided by a legal professional, therapist, counselor, medical professional or other licensed or governed profession. Should you need assistance in any of these areas, please contact the appropriate professional.

The purpose of this Digital Product is to provide awareness and assist you in navigating your professional endeavors. Going through the content may cause you to experience emotional triggers, discomfort, or feel judged. The intention of Your Ombuddy ™ is to provide a growth-based experience but we cannot control the impact from your experience with the Digital Product.

The Digital Products are made available to the public at large and are for general and educational purposes only. The Company does not guarantee any Digital Product will be fit for your individual needs or circumstances. Nor does the Company guarantee your use of the Digital Products will result in any specific business, professional or personal growth, progress, results, changes, realization, opportunities or other outcomes.

Testimonials are considered advertisement by the Company and should not be construed as a representation of outcomes or results you will receive from using any of the Digital Products. Any progress or other impact from use of the Digital Products will solely be based on your actions, failure to act and decisions.  

Your download or purchase of any Digital Products does not make you a client of the Company nor does it constitute a solicitation to work with the Company. If you need direct services or wish to inquire about becoming a client of the Company, please contact us here.

LIMITATION OF LIABILITY & INDEMNIFICATION

The Company will not be responsible for any damages resulting from your authorized or unauthorized use of any Digital Product. Should the Company be found liable by a court of competent jurisdiction, you agree that any damages will not exceed the amount paid for the Digital Product or $1,000, whichever is greater.

You further agree to indemnify, hold harmless, and defend the Company if your authorized or unauthorized use of any Digital Product results in a third-party claim against the Company. The Company’s prior written consent is required before entering into any settlement agreements on the Company’s behalf.  

PAYMENT OF DIGITAL PRODUCTS

Payment. Payment will be made in USD in accordance to the payment amount advertised with the respective Digital Product. Any discounts, bonuses or promotions will be subject to the advertised terms with those discounts, bonuses or promotions.

Payment Plans. If payment plans are available for specific Digital Products, you agree to maintain a valid payment method on file and for that payment method to be automatically charged on the date(s) subsequent payments are due. You agree not to remove your payment method without the prior written consent of the Company if you have not already made full payment and authorize us to charge new payment methods without requiring further consent. You also permit the Company to charge your payment method multiple times if your payment fails. Failure to make timely payment may result in a late fee of $500 or your total payment becoming immediately due. If your failed or late payments result in the Company having to expend efforts and resources to collect the full payment, you will be responsible for paying expenses arising from our collection efforts.

Refunds and Chargebacks. Given the digital nature of the Digital Products and your ability to immediately access them, refunds will not be permitted under any circumstances. We have fulfilled our end of the bargain by providing you access to the Digital Products after your purchase. You agree not to initiate any chargebacks against the Company without first engaging in the Dispute Resolution process as defined herein.

Lack of Use. Your lack of or failure to use any Digital Products you purchased from the Company does not warrant a refund or relieve you from payments owed. 

COMPLIMENTARY COACHING CALL

Eligibility. Your Digital Product comes with a complimentary 60-minute coaching call so long as you complete the coursework within 14 days of your purchase. Your coaching call will follow with a 30-min “check-in” call to be scheduled within 14 days. 

After the initial 14 days, the call will no longer be complimentary but you may book a coaching call subject to the fee at that time. By proceeding with this purchase, you understand you will not be eligible to book a complimentary coaching call if the coursework is not completed within 14 days.

Confidentiality. This call is confidential and will not be recorded by Ombudsology LLC. You agree not to record, screenshot or otherwise capture, distribute, post or share in any manner any part of your complimentary coaching call, the contents of the conversation or Dina Lynch Eisenberg. You agree not to talk about your coaching call, the contents of the conversation or Dina Lynch Eisenberg via social media, via public platforms, with third parties or in any other manner. Please do not send Ombudsology LLC any documents prior to your call.

Conduct. If you engage in any conduct that is deemed harassing, disrespectful, illegal, harmful, discriminatory, unprofessional or otherwise inappropriate, solely determined by Ombudsology LLC, violate these Terms or Website Terms in any manner, we reserve the right to cancel your complimentary coaching call regardless of eligibility and/or revoke your access to the Digital Product if necessary without notice to you.

INTELLECTUAL PROPERTY

Ownership. The Digital Products constitute the intellectual property of the Company. The contents are protected by applicable trademark and copyright law whether or not registered with the respective governing authorities. Your purchase or download of the Digital Products does not constitute a share in ownership of the Company’s intellectual property.

License & Restrictions. The Company grants one revocable, non exclusive, non transferable license for the personal use only of the person who purchased or downloaded a Digital Product.

Use outside of this license, including but not limited to, downloading, preserving, copying, sharing with others in a public or private manner, making available for public viewing or access, modifying, supplementing or subtracting from, redistributing, misrepresenting, making direct or indirect commercial use of, and infringement is strictly prohibited and constitutes a violation of the Company’s intellectual property rights. If it comes to our attention, directly or via a third party, that you have misused this license we reserve the right to claim damages to the fullest extent of the law.

Copyright Notice. Copyright © 2023 Ombudsology LLC. All Rights Reserved.

DISPUTE RESOLUTION 

If you have any disputes with the Company regarding your download or purchase of any Digital Products including, without limitation, payment issues, product access, or any matter related to these Terms, you agree to: (1) Contact Dina@DinaLynchEisenberg.com within 10 calendar days of becoming aware of the dispute. In your email include: (a) a detailed summary of the dispute and (b) the desired resolution; (2) Engage in good faith dispute resolution efforts with the Company until a resolution is reached including timely responses to the Company’s correspondence and  and putting forth genuine effort to resolve the dispute; and (3) If good faith efforts fail after 30 calendar days, you agree to resolve the dispute via mediation with a mutually agreed upon mediator from Johnston County, NC or virtual and participate in at least one half-day mediation session. Mediation fees will be split equally.